MOH files police report against SEAS Ambulance services



The Ministry of Health (MOH) reported on many public and private hospitals in its online listings on the Singapore Emergency Ambulance Services (seas).

It is a result of reviews that findings of the search engine lead to the private contact number for ambulances from at least six hospitals, MOH said on Monday (Feb 8).

Changi General Hospital, Khoo Teck Puat Hospital, Ng Teng Fong General Hospital, Raffles Hospital, Singapore General and Tan Toc Seng Hospital are among the hospitals impacted.

“As Seas is not endorsed or provided by the hospitals set out in the list above, and has no authorisation to operate any ‘ambulance service bays’ or ‘ambulance bays’ on their behalf, MOH has filed a police report in respect of Seas’ misrepresentations,” claimed MOH.

“The police are currently looking into the matter,” she said. “MOH will also consider referring the issue to the Competition and Consumer Commission of Singapore.”

MOH said that, through boost the capacities and expertise of private ambulances, it launched a Voluntary Accreditation Scheme (VAS) to guarantee the protection and well-being of patients in January 2018.

Private emergency operators must comply with a range of specifications, including key records, supplies, drugs and life-saving and infection prevention procedures, in order to be licensed according to this system. According to MOH, Seas is not actually part of VAS.

The initiative further seeks to assist facilities in readiness for the adoption by the end of next year of the Healthcare Facilities Act.

Under the Act, the second half of this year is to be licensed to private emergency providers. This systems may be regulated as a patient transportation or emergency ambulance service.

As of Monday, the VAS requirements have been reached by 30 private Emergency Providers servicing the public.

If public participation in private emergency services is required, MOH suggests that private ambulance operators who are licensed under this scheme refer to the Healthcare Institutions Registry.